Isn't this Recall really inconvenient?  We agree.  Any unscheduled trip to the Dealer is a real pain.  At Curry Toyota, we've set out to make it the most convenient visit you've ever experienced.  Thats because you won't be visiting us at all if you take advantage of our new Concierge Service.  Just click on the link below and read on to try something really unbelievable...

http://www.currytoyota.com/service/curry-concierge-service.htm


Great news.  Toyota Owners Online now has a customer VIN look up, so customers can input their VIN and immediately find if their vehicle is involved in any service campaign.

Click the link below to check your vehicle.
 
http://www.toyotaownersonline.com/sscinfo?siteid=too_toyota_recall_vinlookup

A Letter from Toyota Motor Sales

February 2, 2010
Dear Toyota Customers:

For more than 50 years, Toyota has provided you with safe, reliable, quality vehicles and first-rate service. I am truly sorry for the concern our recalls have caused, and want you to know we're doing everything we can - as fast as we can - to make things right.

We have launched a comprehensive plan to permanently fix the vehicles we've recalled because in rare instances, accelerator pedals can, over time, become slow to release or get stuck. We know what's causing this and what we have to do to fix it. We've tested our solution rigorously, and we are confident that it works.

We're working day and night with Toyota dealers to make our recalls simple and trouble-free. Here are some of the things we're doing:

1. The precision parts we've engineered to reinforce the pedals are already being shipped and dealers are being trained to make the repair.

2. We're writing to all customers affected by the Pedal recall, as well as the Floor Mat recall, to let them know how to schedule a convenient appointment with their local dealer.

3. Many of our dealers will be working extended hours - some of them 24/7 - and adding staff to get through the repairs as quickly as possible.

4. We've temporarily halted production of these models to focus fully on fixing this problem in the vehicles that are on the road. Our entire organization of 172,000 North American employees and dealership personnel is committed to you.  Some of the actions we've taken are unprecedented. Stopping production is never an easy decision - but we're  confident it's the right thing to do for our customers.

Ensuring your safety is our highest priority. We'll continue to do everything we can to meet - and exceed - your expectations, and justify your continued trust in Toyota.

Sincerely,
Jim Lentz
President and Chief Operating Officer



            
Dear Toyota Customer,

           Thank you for allowing us at Curry to service your vehicle and perform any open recall campaigns.  It is important to us that you are 100% satisfied and visit us for all of your driving and service needs in the future.  During your visit we will perform a vehicle history report and also a "free of charge" vehicle safety inspection.  We will also let you know what items need to be addressed or may be due in the near future.  Please ask your advisor to schedule an appointment for you or you can do so online under the "Service Appointment Link" above.  You can also reach us on our Recall Hotline at 888-619-9838.



                Thank you for choosing Curry,
                                   Bill Camastro
                                   General Manager

Here is a recent article from Edmunds.com. . . .

http://www.edmunds.com/help/about/press/161506/article.html




Here are Links to Toyota Websites with information regarding the recalls:

http://www.toyota.com/recall/
http://pressroom.toyota.com/pr/tms/default.aspx
http://www.toyota.com/